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NFED Help & Frequently Asked Questions |
Why Have I Been Charged for a Free Ad?As clearly explained in the Rules & Guidelines which must be read & accepted before an advert can be submitted; All ads go through the same system, so the payment option will always appear on the final submission page (Stage 3). If the advert qualifies as a free ad, you simply ignore the payment section unless you wish to feature the ad. Free Adverts The Payment Button will show on all adverts. You can upgrade and feature a free ad by paying for the advert. A further notice is on the final submission page directly above the payment section. Free Ads If you have missed all of the above messages & paid in error, please contact us quickly. We may be able to cancel & refund providing the order has not yet been processed. Any charges incurred from the payment processing company will be deducted from the refund. Paypal charges £0.56p on an £8.99 payment, refund will be £8.43 If you pay for a free advert to be featured & the order has been processed, a refund will not be possible as we will have been charged. Isn’t this Complicated? Although not perfect, the current system does work very well & has done for many years but does rely on advertisers actually reading the Rules & Guidelines. It would be far easier to remove the free ads & charge the same for all ads, but this would be unfair on those that take the time to read the instructions & use the site as intended. If you appreciate the NFED and the work that goes into the running of such a site, you are welcome to refuse the free offer and pay for the advert. In return, suitable adverts will be featured.
Why Have I Been Charged for a Free Ad?As clearly explained in the Rules & Guidelines which must be read & accepted before an advert can be submitted; All ads go through the same system, so the payment option will always appear on the final submission page (Stage 3). If the advert qualifies as a free ad, you simply ignore the payment section unless you wish to feature the ad. Free Adverts The Payment Button will show on all adverts. You can upgrade and feature a free ad by paying for the advert. A further notice is on the final submission page directly above the payment section. Free Ads If you have missed all of the above messages & paid in error, please contact us quickly. We may be able to cancel & refund providing the order has not yet been processed. Any charges incurred from the payment processing company will be deducted from the refund. Paypal charges £0.56p on an £8.99 payment, refund will be £8.43 If you pay for a free advert to be featured & the order has been processed, a refund will not be possible as we will have been charged. Isn’t this Complicated? Although not perfect, the current system does work very well & has done for many years but does rely on advertisers actually reading the Rules & Guidelines. It would be far easier to remove the free ads & charge the same for all ads, but this would be unfair on those that take the time to read the instructions & use the site as intended. If you appreciate the NFED and the work that goes into the running of such a site, you are welcome to refuse the free offer and pay for the advert. In return, suitable adverts will be featured.
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